September 4, 2024

When the stakes are high, how can you build trust in the person next to you? Learn why this skill is essential in high-stakes situations

As Jason Harris lays out, trust is built through proven processes and mutual accountability. In high-stakes environments, like combat or business, building trust isn’t just about saying “Just trust me”; it’s about laying a solid foundation through training, communication, and your actions. 🛡️

Trust is a critical element in both professional and personal environments, whether you’re leading a team in a business meeting or navigating the complexities of family dynamics. As Jason Harris, a seasoned leader with extensive experience in high-stress situations, points out, trust isn’t something you can simply demand. It’s earned through a consistent demonstration of competence, reliability, and open communication.

Building Rapport Through Training and Processes

In military operations, where Jason Harris has led numerous combat sorties, trust is not just a word—it’s a necessity. Each team member must be able to rely on the others implicitly. This is not built overnight; it begins with rigorous training and clear communication. Every person on the team knows their role, understands the processes in place, and is committed to the mission. This commitment to a shared goal fosters mutual accountability; without this foundation, no team could function effectively, especially under pressure.

As Harris explains, trust in such settings is not about blindly following orders but about knowing that each team member is trained and prepared. This preparation eliminates the need for constant reassurance and builds a natural, intuitive reliance; whether you are managing a corporate project or leading a family through a tough time, the same principles apply: trust is established through preparation, competence, and clear communication.

Communication: The Starting Point for Building Trust

One of the key takeaways from Jason’s insights is that trust starts with communication. Before any bond can be formed, there needs to be a commitment to open and honest dialogue. Communication serves as the foundation, leading to mutual understanding and shared expectations. As Harris mentions, in both military and civilian life, effective communication leads to commitment. This commitment then creates a platform for mutual accountability, which is where this truly begins to grow.

Applying This to Leadership and Team Dynamics

Trust is often seen as a two-way street. Leaders who communicate openly and foster a culture that enables their teams to perform better, and vice-versa. Harris’s experience in the military emphasizes that leaders who establish confidence through consistent actions and clear communication create a more cohesive and effective team. This principle is just as applicable in the business world, where it can significantly impact team performance and morale.

This also involves recognizing and respecting the unique contributions of each team member. In high-stakes environments, whether in the military or in business, understanding each person’s strengths and valuing their input helps build a stronger, more resilient team. Leaders who invest in building rapport with their teams are better equipped to navigate challenges and guide their teams to success.

In both personal and professional realms, being able to rely on the person next to you is an essential component of successful relationships and effective teamwork. As Jason Harris emphasizes, trust isn’t just about words—it’s about actions. By prioritizing communication, demonstrating reliability, and fostering mutual accountability, you can build a strong foundation that can withstand any challenge. Whether in the boardroom or at home, these principles will help you create lasting, meaningful connections.