Biography

Book Terry Jones through The Keynote Curators.

Best known for founding Travelocity.com and serving as founding Chairman of Kayak.com, Terry Jones has become a powerful voice in the world of entrepreneurship through his numerous speaking engagements and the publication of his books, ON Innovation and Disruption OFF. His career path has established him as a thought leader on innovation in our post-Covid and increasingly digital world.

A graduate of Denison University in Granville, Ohio, Terry Jones, began his career as a travel agent, spent 24 years at American Airlines in marketing and information technology, capping his career as Chief Information Officer of its SABRE division. While at SABRE he led a team of six working on a project that became Travelocity.com. Terry Jones served as CEO of Travelocity for seven years transforming it to a public company with three billion dollars in travel sales.

Terry Jones left Travelocity when the company was taken private and became part of the founding team at Kayak.com, a company that yet again revolutionized how travel was purchased. He served as Chairman of the company from its founding until it was sold to Priceline for $1.8 billion dollars in 2013.

Today he is the managing principal of ON Inc., a consultancy he founded to help companies in their transition to the digital economy.

He has served on over 17 boards and currently serves on the boards of Boingo, Sonicwall, Kenzie Academy, Crytica and Camping and Education Foundation.

Terry is the author of the bestselling books, ON Innovation and Disruption OFF, and is the holder of several patents.

Contact us for Terry Jones’ fees and availability.

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Building Digital Relationships

How will your customer contact you today? In the store, via the phone, on your website, read a tweet, friend you on Facebook? There is no way to know. In this presentation, e-commerce pioneer Terry Jones gives your audience the keys to unlock the mystery of how to deal with today's omni channel customer.

While face-to-face contact isn't going away, companies that lack an effective online relationship strategy are being left behind. Jones vast online experience can educate your audience in all phases of the digital conversation from search to social media, using real-world examples in creating Travelocity, Kayak and helping dozens of other companies.

Keeping up with today's omni channel customer is a daunting task. Terry's long experience in the on line world (Travelocity, Kayak, Wayblazer and the boards of ten digital companies) can show your audience how to succeed in this complex digital world. From search to social, mobile to big data, local to logistics, Terry will cover what you need to know now to keep 21st century customers satisfied.

These ideas can also be combined with his ON Innovation speech and Disruption topic.

Disruption OFF Description

Leaders are worried. Businesses are being disrupted at an ever increasing pace and technological advances are converging to create unprecedented dislocation. Identify what these are and how you can turn them to your advantage. Terry reviews the to 10 technical forces of disruption and more importantly shows the new business models that result.

Utilizing technical forces of disruption, Terry shows our current business models that are created from disruption and how startups are shedding old concepts to create simple models that “own the edge”. The Edge - where the customer is - where we HAVE to be. (IE AirBNB, Uber, Nest)

As Terry says, “My innovation is YOUR disruption. It is only disruption because YOU didn’t do it!” Drawing from his experiences with several start ups and as the founder of Travelocity.com, founding Chairman of Kayak.com and Chairman of Wayblazer, Jones helps audiences turn disruption into innovation.

This fast paced presentation can help you avoid disruption and become the innovator!

Terry can also address the implications of these technologies on the work force and the future of work. Additionally, they can also be combined with his ON Innovation speech and Disruption topic.

ON Innovation Description

Every business needs to innovate, but where do you start? In this presentation, Terry Jones explores the fundamentals of innovation and gives leaders simple but powerful ideas they can use to create a more innovative organization. Drawing from his experiences as the founder of Travelocity.com and founding Chairman of Kayak.com, and now his new venture Wayblazer.com, Jones helps audiences turn innovation from an academic exercise into an everyday skill. The stories from his career and personal experiences not only provide well- chosen real world illustrations of how challenging, and ultimately rewarding it can be to gather a team and establish a culture that is open to change, he gives audiences step-by-step plans to create it.

In addition to this presentation 45 - 60 minute presentation, Terry can also do a breakout session to follow it up. This innovation breakout session builds on the key points of his speech. The group splits into round tables, and each selects an innovation topic on which to focus (topics such as Culture, Team, idea generation, idea selection, idea implementation....these can be any of the 73 topics in Terry’s book). They spend 20-30 minutes discussing how Terry’s key points apply to their industry and their specific businesses. Terry will circulate and spend time with each team coaching. Then each team (if there is time) or a selection of teams, present their findings to the entire group and Terry facilitates this discussion.

Terry’s book, ON Innovation is also available as a room gift or for use in book signings. Books can be customized with a company
logo or meeting logo on the front with a special message on the back cover for your attendees.

Testimonials

You brought so much passion and energy to your event in New York…I’m certain that our program in France will be all the more successful thanks to your participation.
– Ginni Rometty, CEO, IBM
Our partners have new energy and focus on innovation for our firm and our industry after listening to Terry. Terry Jones is a master innovator, and knows how to translate his experiences disrupting business models into practical advice for businesspeople across industries.
– Mike McGuire, CEO, Grant Thornton LLP
You challenged me more in 50 minutes that I’ve been challenged in the last 20 years.
– Larry Glasscock, CEO, Wellpoint
He was great ... I have perhaps the world’s toughest crowd, and he won them over.
– The Realty Alliance President and CEO at The Realty Alliance
In a short period, you have done well to understand the intricacies of delivering your message through Zoom. Your use of both digital animation and mass media made the presentation flow easy to understand yet very powerful.
– Nadine Leslie, CEO, SUEZ

Booksby Terry Jones

ON Innovation

Disruption OFF: The Technological Disruption Coming For Your Company and What To Do About It

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Blog Posts

 

How a Simple Apology Can Spark Healing and Mental Health Conversations

Imagine if a single, mental health–focused apology could dismantle stigma, validate someone’s pain, and launch...

Read More

An Astronaut’s Guide on Leadership and Innovation Lessons on Earth

In the boundless vacuum of space, leaders face challenges that dwarf anything encountered on Earth....

Read More

The Future of Event Keynotes: Personalization, AI, and Interactive Storytelling

Imagine a keynote at your next event that feels designed just for your audience—where every...

Read More

The Power of Play: Why Entertainment Is Essential for Engagement

“Entertainment is the emotional glue that connects people to ideas.”—Robert McKee, storytelling expert There’s a...

Read More

Designing Events That Spark Lasting Connections

Imagine stepping into an event where every detail is designed to foster genuine human connection—from...

Read More

The Best Diversity and Inclusion Speakers

Why are diversity and inclusion speakers some of the most transformative voices on stage? Because...

Read More