Biography

Chris is a unique combination of insightful strategic thinker and highly-awarded writer. He founded Verbal Identity in 2010 to help company and department leaders define the strategic vision for their business and bring it to life with language. He still works closely with our clients and takes a limited number of Advisory positions on his clients’ Boards, including Votary and Pittsburgh Mercantile. 

Previously, Chris ran a project-based advertising agency for 10 years working with global clients and before that, he was one of London’s most awarded copywriters for his work across the Guardian, adidas, British Airways and the Conservative Party.

In 2016, he was the convening President for the inaugural verbal branding jury at the LIA. His book, How Words Work, was recognized at the 2017 D&AD Awards.

Outside of work, he contributes to The Sunday Times and is a Contributing Editor at a leading UK luxury magazine. He wrote A Little Worm which won Best Film at the Barcelona Film Festival.

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Videos

Chris West | The three levels of every powerful brand voice

Chris West, Founder Verbal Identity, Bestselling Author - Language, Marketing And Business Success

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Testimonials

The book that will help you create a brand voice your customers (and your CEO) will listen to!
– Accolade for Strong Language: Peter Markey, Chief Marketing Officer, Boots UK

Booksby Chris West

Strong Language

How Words Work

Blog Posts

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Crisis Leadership Lessons from September 11 Reveal Everyday Resilience

Crisis leadership lessons from September 11 reveal how everyday Americans build national resilience through interconnected work and shared purpose.

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Best Artificial Intelligence Speakers for Cybersecurity Conferences (2026 Guide)

Discover the best artificial intelligence speakers for cybersecurity conferences, curated for CISOs, security leaders, and event planners seeking real-world AI insights.

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Communication Strategies from Sarita Maybin that Transform Workplace Conflict Into Collaboration

Learn practical communication strategies from expert Sarita Maybin that transform difficult workplace conversations into productive dialogue.

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The 2026 Keynote Speaker Lineup That Creates Real Momentum

Stop negotiating with your potential in 2026: discover five keynote speakers who create momentum, courage, and transformation at your events.

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Best Artificial Intelligence Speakers for Technology (SaaS) Conferences (2026 Guide)

Discover the Best Artificial Intelligence Speakers for Technology (SaaS) Conferences helping teams ship AI, scale responsibly, and drive real product and growth outcomes.

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