Biography

Chris is a unique combination of insightful strategic thinker and highly-awarded writer. He founded Verbal Identity in 2010 to help company and department leaders define the strategic vision for their business and bring it to life with language. He still works closely with our clients and takes a limited number of Advisory positions on his clients’ Boards, including Votary and Pittsburgh Mercantile. 

Previously, Chris ran a project-based advertising agency for 10 years working with global clients and before that, he was one of London’s most awarded copywriters for his work across the Guardian, adidas, British Airways and the Conservative Party.

In 2016, he was the convening President for the inaugural verbal branding jury at the LIA. His book, How Words Work, was recognized at the 2017 D&AD Awards.

Outside of work, he contributes to The Sunday Times and is a Contributing Editor at a leading UK luxury magazine. He wrote A Little Worm which won Best Film at the Barcelona Film Festival.

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Videos

Chris West | The three levels of every powerful brand voice

Chris West, Founder Verbal Identity, Bestselling Author - Language, Marketing And Business Success

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Testimonials

The book that will help you create a brand voice your customers (and your CEO) will listen to!
– Accolade for Strong Language: Peter Markey, Chief Marketing Officer, Boots UK

Booksby Chris West

Strong Language

How Words Work

Blog Posts

Confidence Without Vulnerability Creates Teams That Never Improve

Can ego and vulnerability coexist in teams that actually win? Most leaders think they have to choose. Either you build confident people who believe they're excellent, or you create humble people who accept feedback. Either...

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Champion Mindset Starts Where Talent Ends and Work Begins

What if the champion mindset you're chasing has nothing to do with talent? You can hire the best sleep coach, the best nutritionist, and the best trainers. But what makes you want them in the...

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Inspiration Starts When You Start Nurturing Genuine Connections

What if the inspiration your team desperately needs isn't something you can give them? I've watched countless leaders invest in motivation programs, bring in outside experts, and launch initiative after initiative, trying to inspire their...

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Brand Leadership Secrets That Transform Culture and Drive Business Success

What if I told you that your brand isn't what you say it is—it's what your employees experience every single day? Most leaders treat brand as a marketing exercise, something that lives in decks and...

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AI Guardrails Guidance Leaders Actually Need Before Scaling Technology

Can you afford to trust what looks credible anymore? In early 2024, an employee at the Hong Kong office of engineering firm Arup joined what appeared to be a routine internal video call. Familiar faces...

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Storytelling Expert Bruce Turkel Reveals Why Your Events Fail to Connect

Why do some speakers make a room of 500 people feel like a one-on-one conversation? I've watched countless events where audiences sit politely through presentation after presentation, checking their phones and waiting for the break....

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