Biography

Chris is a unique combination of insightful strategic thinker and highly-awarded writer. He founded Verbal Identity in 2010 to help company and department leaders define the strategic vision for their business and bring it to life with language. He still works closely with our clients and takes a limited number of Advisory positions on his clients’ Boards, including Votary and Pittsburgh Mercantile.Ā 

Previously, Chris ran a project-based advertising agency for 10 years working with global clients and before that, he was one of London’s most awarded copywriters for his work across the Guardian, adidas, British Airways and the Conservative Party.

In 2016, he was the convening President for the inaugural verbal branding jury at the LIA. His book, How Words Work, was recognized at the 2017 D&AD Awards.

Outside of work, he contributes to The Sunday Times and is a Contributing Editor at a leading UK luxury magazine. He wrote A Little Worm which won Best Film at the Barcelona Film Festival.

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Videos

Chris West | The three levels of every powerful brand voice

Chris West, Founder Verbal Identity, Bestselling Author - Language, Marketing And Business Success

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Testimonials

The book that will help you create a brand voice your customers (and your CEO) will listen to!
– Accolade for Strong Language: Peter Markey, Chief Marketing Officer, Boots UK

Booksby Chris West

Strong Language

How Words Work

Blog Posts

Why Self-Awareness Is Your Secret Weapon for Authentic Relationships

Relationships thrive when self-awareness guides connection. Learn how event professionals can build stronger bridges through empathy and reflection.

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Event Planning AI Revolution Transforms How Professionals Create Seamless Experiences

AI keynote speaker Kate O'Neill share event planning strategies that can help professionals streamline workflows while preserving human connection.

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Persuasion Without Pressure: Why Service-Based Influence Wins Every Time

People resist persuasion but crave great service. Learn how to influence through assistance, not manipulation, with proven strategies from Dan Pink.

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Team Energy Solutions That Transform Workplace Culture with Judi Holler

Discover proven team energy strategies from keynote speaker Judi Holler that transform workplace culture and unlock your team's creative potential.

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How Event Professionals Can Recover from Burnout Without Sacrificing Success

Learn how event pros can build mental resilience and prevent workplace exhaustion with these proven burnout recovery strategies.

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Why Human Connection Drives Real Change

Change keynote speaker April Rinne discussing human-centered change strategies that go beyond listing what you want to transform in your life.

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