Biography

Heather Younger is the Founder and CEO of Employee Fanatix, a leading employee engagement and consulting firm. She is a highly sought-after keynote speaker, bringing the best insights from over 25,000 employee stories to the stage, a diversity, equity and inclusion strategist, and the world’s leading expert on listening at work.

Drawing from her personal experiences as the only child of an interfaith and interracial marriage, Heather is committed to inspiring leaders everywhere to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, heard, and supported. Her presentations are dedicated to helping leaders and organizations create supportive cultures of care by improving how they listen to and communicate with employees.

Heather is a two-time TEDx speaker, sharing universal insights with millions all over the world, and the host of Leadership With Heart, a podcast about how leaders can better engage and retain talent. A regular contributor to leading news outlets, she has been featured in Bloomberg Business, CNN Business, and FAST Company, to name just a few.

Heather is the author of two bestselling books: The 7 Intuitive Laws of Employee Loyalty, which was named one of Forbes’ “Must-Read” books for HR Professionals, and The Art of Caring Leadership, which teaches the radical power of caring support in leadership and the workplace.

Known as The Employee WhispererTM, Heather harnesses humor, warmth, and an instant relatability to engage and uplift audiences, and inspire them into action. Her presentations are dedicated to helping teams, leaders, and organizations shine by improving how they listen to, communicate with, and empower employees.

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The Art of Caring Leadership: The Key to Unleashing The Full Potential in Your People

The Caring Leadership behaviors delivered in this keynote serve as a powerful reminder of everyone's responsibility to uplift their team and organization and drive real business results.

Research shows that productivity and profit increase as people become the priority.(Source: Gallup)


Customize This Keynote:
- Select 3-4 behaviors from the 9 that your group could benefit from the most.
- Choose from: Belonging at Work, Listening Cultures, Team Resilience, Team Decision Making, Whole Person Leadership, Employee Empowerment, Psychological Safety, Self Leadership, Strengths-Based Leadership

This program is perfect for leaders and team members:

- Supporting employees through organizational change so they feel seen, valued, and like they belong
- Prioritizing self-development as part of their leadership development
- Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with:
- A practical understanding of the concrete actions they can take to uplift and engage those they lead
- Deep insights into the positive power they possess to create a culture of caring at work
- Strategies to inspire loyalty with their leadership by becoming more present, caring, and compassionate
- Actions to take that could result in more productivity in their teams.

The Art of Active Listening: The Key to Making Anyone Feel Valued and Engaged

Active listening is the doorway to increased belonging, loyalty, profitability and innovation. It is the difference between thinking we understand what people want and knowing what they want and integral to Caring Leadership.

For the last 12 years, Heather has reviewed over 25,000 employee engagement surveys as well as facilitated numerous listening sessions. She has distilled that knowledge into actionable insights that equip your people with the interpersonal skills they need to make others feel seen, heard, and valued in every interaction.

This program is perfect for leaders and team members:
- Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
- Seeking to understand employees, prospects, or customers to better meet their needs
- Supporting others at work to become more engaged, motivated, and productive

In this keynote, Heather introduces a new change model for organizational listening which she illustrates in five steps. The audience will leave with:

-The understanding of how to practice active listening with those who look to them for guidance
- A listening process that will unlock valuable insights and deliver desired outcomes
The one success characteristic they need to reach their goals and create win-win scenarios at work

Booksby Heather Younger

The 7 Intuitive Laws of Employee Loyalty

The Art of Caring Leadership

Blog Posts

United in Gratitude and Respect on Veterans Day

On Veterans Day, let's proudly unite in our deep respect for those who served and continue to serve fearlessly and faithfully to protect our freedom.

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Learn how introverts and extroverts approach relationship-building in the workplace, with insights from a top business speaker.

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Powerful Ways to Overcome Life’s Toughest Challenges with Merril Hoge

Ever wondered what it takes to face life’s most difficult challenges and help others? Learn powerful lessons from inspirational keynote speaker Merril Hoge.

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The Power of Optimism & Choosing to Focus Forward

Learn practical tips to cultivate optimism daily, plus insights on how optimism differs from hope and why it’s so powerful in creating meaningful connections.

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How Events Are Shaping Experiences and Exceeding Expectations

Discover how events are evolving into immersive experiences and learn how to exceed attendee expectations.

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The Power of Improvisation in an AI-Driven World

Discover the power of improvisation in an AI-driven world, enhancing adaptability, teamwork, and authentic human connection with insights from expert keynote speakers.

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Blog Posts

 

United in Gratitude and Respect on Veterans Day

Let's be honest. Politics divides us as a nation daily. However, on this Veterans Day,...

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Introverts vs Extroverts: How Different Personality Types Build Relationships

In every workplace, different personality types, from quiet introverts to outgoing extroverts, contribute uniquely to...

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Powerful Ways to Overcome Life’s Toughest Challenges with Merril Hoge

Ever wondered what it truly takes to face life’s most difficult challenges and emerge stronger,...

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The Power of Optimism & Choosing to Focus Forward

Learn practical tips to help you cultivate optimism daily, plus insights on how optimism differs...

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How Events Are Shaping Experiences and Exceeding Expectations

Events are rapidly transforming from traditional gatherings into immersive experiences that captivate attendees. https://www.youtube.com/watch?v=j7TJEdYZDgc&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm With...

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The Power of Improvisation in an AI-Driven World

Why Improvisation is Essential in a Tech-Focused Era In an era where artificial intelligence is...

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