– scott greenberg

Purposeful Empathy: What Does it Mean?

May 25, 2021

“We’re in the PEOPLE BUSINESS.” What does that even mean? Listen as The Keynote Curator’s Seth Dechtman and business performance expert Scott Greenberg discuss the answer to this question and ways in which service providers...

Understanding Your Client’s Needs: Feelings vs. Having

May 18, 2021

Too many businesses focus so much on delivering products and services that they forget about the human elements of the transaction. However, what the client gets is less important than how the client feels. In...

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