May 23, 2023

🗣 How customers complain about your business has changed. The “guest relations” philosophy has shifted dramatically with the rise of social media. If customers aren’t happy, they won’t tell 10 people – they’ll tell millions – and the imprint online will be permanent.

🎧 Today’s podcast guest, David Avrin is a highly sought-after customer experience expert and bestselling author who’s helped organizations around the globe future-proof their businesses, understand their customers better, and become ridiculously easy to do business with.

📱 In today’s fast-evolving digital world, the customer journey – messaging, social interactions, sales process, post-sale marketing, and customer support – must be exceptional, or people will go elsewhere. Clever messaging can’t mask lackluster customer service, and a friendly customer experience no longer outweighs a quick and convenient one.

🎯 David Avrin opens up about the importance of high-value keynote presentations with actionable takeaways, the changing customer service and experience landscape, the pros and cons of AI in the customer experience journey, and the ROI a great speaker rep will deliver by curating the right speaker with the most impactful message for your event.

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    Nothing short of impeccable! From start to finish The Keynote Curators provided exactly what we needed. Bravo!

    – Diana B.
    Insurance Association

    We had a speaker cancel at the last-minute. Without missing a beat, The Keynote Curators offered several options to choose from. The replacement hit it out of the park. We avoided a potential disaster and looked good doing it. Thanks to The Keynote Curators.

    – Yvette S.
    Credit Union

    Everything that was promised was delivered and more. The VIP Meet & Greet that was arranged was the difference make for our sponsor. It could not have gone any better. Thank you to The Keynote Curators for being a true partner.

    – Grace H.
    Financial Services

    For the last ten years we have worked with Seth in booking our speakers. Each year he outdoes the previous year. Excited to see who we have next year.

    – Cecily R.
    Medical Devices

    We have used several different agencies, but The Keynote Curators is the one that goes the furthest in understanding our meetings’ goals and messaging. This is the difference maker for us and is the reason why we continue to work with them.

    – Nancy M.
    Agriculture Association

    Here's how toCue the post-event celebrations

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    We’ll connect so we understand your needs to curate a selection of great speakers.

    2. Book your speaker

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    3. Wow your audience

    Inform & educate your participants to ideas that transform their work & personal life.

    Hit the mark with the perfect speaker!

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