One of the most in-demand and charismatic customer experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining, and actionable presentations with enthusiastic audiences and organizations across North America and around the world. Recent presentations include Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai, Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, New Delhi, Johannesburg and Dubai. David helps organizations better understand and serve their changing customers and clients to help future-proof their businesses and become ridiculously easy to do business with.
David’s business insights have been featured on thousands of media outlets worldwide. He is also the author of five books published in multiple languages, including the acclaimed It’s Not Who You Know, It’s Who Knows You!, Why Customers Leave (and How to Win Them Back) , and his newest book, The Morning Huddle — Powerful Customer Experience Conversations to Wake You Up, Shake You Up and Win More Business.
(Customer Experience)
How, when and where we buy has changed dramatically in recent years. Winning today is often determined by those who can deliver faster and are ridiculously easy to do business with. In this revealing, thought-provoking and very entertaining presentation, popular Customer Experience expert David Avrin, CSP shines a light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating friction in the buying process, responding to prospects, and creating Customer Experiences worth sharing.
(Marketing/Branding)
It’s a new world and the marketplace has changed. Countless choices are both nearby and online. Being great at what you do is no longer a differentiator — It is merely the entry fee. Today, winning in business is about discovering, creating and leveraging competitive advantages. In this highly entertaining, thought-provoking and actionable presentation, based on his book: Visibility Marketing, Business Marketing, and Customer Experience veteran David Avrin, CSP will show you and your team how to discover, create and promote meaningful differentiators to gain visibility and earn customers.
The Morning Huddle
Why Customers Leave nd-How-to-Win-Them-Back
It's Not Who You Know It's Who Knows You
Visibility Marketing
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