May 23, 2023Become Ridiculously Easy to Do Business With ? with David Avrin

? How customers complain about your business has changed. The “guest relations” philosophy has shifted dramatically with the rise of social media. If customers aren’t happy, they won’t tell 10 people – they’ll tell millions – and the imprint online will be permanent.

? Today’s podcast guest, David Avrin is a highly sought-after customer experience expert and bestselling author who’s helped organizations around the globe future-proof their businesses, understand their customers better, and become ridiculously easy to do business with.

? In today’s fast-evolving digital world, the customer journey – messaging, social interactions, sales process, post-sale marketing, and customer support – must be exceptional, or people will go elsewhere. Clever messaging can’t mask lackluster customer service, and a friendly customer experience no longer outweighs a quick and convenient one.

? David Avrin opens up about the importance of high-value keynote presentations with actionable takeaways, the changing customer service and experience landscape, the pros and cons of AI in the customer experience journey, and the ROI a great speaker rep will deliver by curating the right speaker with the most impactful message for your event.

Spotify | Apple Podcasts | Amazon Music | Google Podcasts | YouTube

Tags: bestselling author, business, innovation