Book Brittany Hodak through The Keynote Curators
Videos
Speech TopicsExpand each topic to learn more
We’re living in an Experience Economy. Customer experience, or CX, drives over two-thirds of customer loyalty; that’s more than brand and price combined. This keynote shows why every member of a team is in the Experience Department and offers a memorable, proven five-step framework to attract — and keep! — superfan customers.
AUDIENCE TAKEAWAYS:
- Why the best marketing on the planet doesn’t cost anything
- How to consistently elevate ordinary customer moments into extraordinary ones
- Why superfans are the key to thriving businesses now and in the future
It’s not a matter of if your customers’ expectations will demand more generative AI solutions for CX, but when and how. In this interactive and eye-opening keynote packed with case studies and hyper-actionable tips, Brittany sheds light on how AI will (and won’t) fundamentally transform customer, employee, and executive experience.
AUDIENCE TAKEAWAYS:
- How to use AI to enable hyper-personalized interactions for their customers immediately
- Which tasks they should never perform again without AI, period
- How to use AI to better predict customer and employee needs and behaviors
Why should your prospects choose your choice over every other available option? If you can’t answer that question clearly and confidently, prospective customers definitely won’t be able to. Brittany talks closing deals with Walmart, Disney, Dolly Parton, and many more to help sales professionals answer a potentially-billion-dollar question: Why do you deserve superfans?
AUDIENCE TAKEAWAYS:
- Why the most effective sales tool in human history has worked for millennia
- How to make commodity factors like pricing and timing much less relevant to customers
- What to change today to immediately improve sales performance
Testimonials
Get in TouchContact US
Fill out the form so we can best understand your needs.
A representative from The Keynote Curators will reach out to you.
Related Customer Experience Speakers
Blog Posts
The Future of Retail and Customer Experience, with Tanger’s Stephen Yalof
Learn customer experience insights from Tanger's CEO transformed retail into experience-driven hospitality.
Read More
What Pride Month Teaches Us About Leadership and Authenticity
Explore why Pride Month teaches essential lessons about authenticity, self-expression, and refusing to outsource yourself in a world of templates and algorithms.
Read More
Resilience Is Not Survival: Choosing an Unscripted Life, with Nicole Malachowski
Discover how resilience means thriving through uncertainty with leadership lessons from a fighter pilot who rewrote her life when the script ended.
Read More
Patience Is the Competitive Advantage High Performers Need, with Ed Viesturs
Learn how patience became Ed Viesturs' greatest asset climbing all 14 eight-thousand-meter peaks—and why it matters for your goals.
Read More
The Moments Nobody Applauds: Suffield Commencement Speech [2026]
A speech about character, trust, and the quiet moments that reveal who we really are.
Read More
Burnout in High-Performing Teams Is a Systems Problem, Not a Personal One
Burnout isn't a personal failure. Ryan Estis explains why it's a leadership and systems problem, and what great leaders do differently to fix it.
Read More
Human Skills That AI Will Never Replace: Insights from Shawn Kanungo
AI won't save a broken workflow. Discover the human skills that matter most in an AI-driven world with innovation keynote speaker Shawn Kanungo.
Read More
War Heroes Who Redefine What Leadership Really Means
On the verge of the 25th anniversary of 9/11, learn from top military heroes keynote speakers what leadership, grit and honor really mean.
Read More