Biography

Book David Avrin through The Keynote Curators.

One of the most in-demand and charismatic customer experience speakers and consultants in the world today, David Avrin, CSP, GSF has shared his content-rich, very entertaining and actionable presentations with enthusiastic audiences and organizations across North America and around the world. Recent presentations include Singapore, Bangkok, Melbourne, Brisbane, Antwerp, Buenos Aires, Bogota, Mumbai, Sri Lanka, Abu Dhabi, Manila, Rotterdam, Barcelona, Monte Carlo, London, New Delhi, Kuala Lumpur, Johannesburg, and Dubai. David helps organizations better understand and serve their changing customers and clients to help future-proof their businesses by becoming ridiculously easy to do business with.

David’s business insights have been featured on thousands of media outlets around the world. He is also the author of five books published in multiple languages including the acclaimed: It’s Not Who You Know, It’s Who Knows You!, Why Customers Leave (and How to Win Them Back) and his newest book: Ridiculously Easy to Do Business With: A practical guide to giving customers what they want—when and how they want it. 

Contact us for David Avrin’s fees and availability.

Read More

Videos

Become Ridiculously Easy to Do Business With 🤝 with David Avrin

The Keynote Curators David Avrin Preview Video

Request Availability

Speech TopicsExpand each topic to learn more

Keynote: Ridiculously Easy to Do Business With!— Future-proofing your engagement by better responding to a new world of wants, needs and expectations.

How, when and where we buy has changed dramatically in recent years. Winning today is often dictated by those who can deliver faster and are ridiculously easy to do business with. In this revealing, thought-provoking and very entertaining presentation, popular Customer Experience expert David Avrin, CSP, GSF, shines a bright light on the profound shift in customer expectation, while showing your team everyone’s role in eliminating friction in the buying process, better responding to prospects, and creating Customer Experiences worth sharing.

Participants of this session will:
• Better understand the cause and pervasiveness of the shift in customer and client behavior
• Recognize the important distinction between customer service and customer experience… and why that matters.
• Understand a day in the life of their customer and create alignment between their needs and our deliverables.
• Recognize the profound impact of social media and AI, and the devastating ramifications of under-performing in the eyes of your customers.

Interactive Breakout Session: A Day in the Life of Your Customer Deeply Understanding Your Best Customer So You Can Deliver What They Want—the Way They Want It

In this highly interactive and thought-provoking session, Customer Experience expert David Avrin, CSP, GSF, will show you a process for better understand the changing needs, wants and expectations of your best customers, and how you can serve them better than your competitors. You will leave with a page full of notes and head full of ideas on how to align your business product offering, internal behavior, and customer experience strategies in ways that beat the competition and future-proofs your business.

Booksby David Avrin

Ridiculously Easy to Do Business With

The Morning Huddle

Why Customers Leave nd-How-to-Win-Them-Back

It's Not Who You Know It's Who Knows You

Visibility Marketing

Blog Posts

Best Leadership Speakers for Real Estate & PropTech Conferences (2026)

Find the Best Leadership Speakers for Real Estate & PropTech Conferences. Book proven voices in AI, sustainability, and growth leadership today.

Read More

Why Your Event Network Matters More Than Your Runbook (The Hidden Success Factor)

Network strength decides event success more than any runbook—discover why trust between people creates unforgettable audience experiences.

Read More

Best Leadership Speakers for Construction & Infrastructure Conferences (2025)

Discover the Best Leadership Speakers for Construction & Infrastructure Conferences in 2025—experts in safety, culture, resilience, and operational excellence.

Read More

Why Top Event Planners Choose Authenticity Over Polish, with Anthony Scaramucci

Authenticity drives audience trust and engagement. Learn how keynote speakers use real talk to transform events with insights from our guest Anthony Scaramucci.

Read More

Best Leadership Speakers for Logistics & Supply Chain Conferences (2026)

Planning a logistics or supply chain leadership summit? This definitive guide to the Best Leadership Speakers for Logistics & Supply Chain Conferences covers selection criteria, vetted speaker ideas, comparison snapshots, sample agendas, buying tips, FAQs, and quick links to relevant resources on The Keynote Curators (TKC).

Read More

Best Leadership Speakers for Insurance Conferences (2025)

Planning an insurance conference or leadership summit? This definitive guide to the Best Leadership Speakers for Insurance Conferences shows what works now—selection criteria, vetted speaker ideas, comparison snapshots, sample agendas, buying tips, FAQs, and quick links to relevant resources on The Keynote Curators (TKC).

Read More

Related Branding & Marketing Speakers

Contact Us Today

  • This field is for validation purposes and should be left unchanged.
  • Fill out the form so we can best understand your needs.
    A representative from The Keynote Curators will reach out to you.

  • MM slash DD slash YYYY
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form
  • This field is hidden when viewing the form