Biography

Jamey Power is the former Senior Vice President and Strategic Advisor at J.D. Power and Associates. Today he is working on a number of new business activities and philanthropic interests for the Power family. He is also beginning work on a follow up to SATISFACTION: How Every Great Company Listens to the Voice of the Customer, a best-selling book he co-authored in 2006.

As the son of J. David Power III, founder of J.D. Power and Associates, Mr. Power literally grew up with the business. He, like the other children in the Power family, worked at the company in a variety of jobs throughout their early school years and into college. He joined the company as a professional employee in 1990. Most recently he facilitated the transition from a private business to becoming part of The McGraw Hill Companies. Since 1997 he was Senior Vice President and General Manager-International Operations. During this period, the international business grew to represent about 20% of the company’s overall business, and offices were established throughout Asia, Europe and Canada to conduct studies in many countries throughout the world. For a period of time when it was a wholly owned subsidiary of J.D. Power and Associates, Mr. Power served as Chairman of J.D. Power Asia Pacific. In the mid 1990s, Mr. Power moved to Michigan to manage the J.D. Power and Associates regional office in Troy, Michigan.

Mr. Power launched his professional career at the advertising agency Foote, Cone and Belding as a key member of the account management team responsible for Mazda’s national marketing and communications program. He fulfilled a dream to work directly for an automobile company when he joined the Chevrolet Motor Division of General Motors Corporation in the late 1980s. There he was the marketing development manager for the region covering Southern California and the southwestern U.S.

Mr. Power received a bachelor’s degree in history from the University of San Diego. The university honored him with an alumni achievement award in 2006.
Mr. Power also manages several of the Power family’s community and philanthropic activities that focus on education and the National Multiple Sclerosis Society. In particular, he was recently elected as a trustee of the Southern California Chapter of the National Multiple Sclerosis Society, and he also serves on the Board of University of San Diego’s Alumni Association. He just ended a nine-year run on the Board of Regents of California Lutheran University in Thousand Oaks, California.

Jamey and his family live in Thousand Oaks, CA.

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Booksby Jamey Power

Satisfaction: How Every Great Company Listens to the Voice of the Customer

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