Patrick Henry

Patrick sees the world through the eyes of a musician. The same three keys that make great artists great can also make you a superstar in the eyes of your customers, clients, or coworkers. OUTCOMES: Your members will learn how to EXCEED expectations, EXCEL at the task, EMBRACE the customer, client, or team member as a friend.

Like making perfect pancakes, creating an extraordinary customer experience requires preparation, skill, focus, patience, and timing. OUTCOMES: In Patrick’s book The Pancake Principle, seventeen sticky ways to make your customers flip for you, Patrick shows how to create excellence in business and in life. We all have customers. Whether we are in sales or education, HR or administration, the ones who rise to the top are the ones who can turn customers into fans.

This speech, named after Patrick’s comedy album, is perfect for events light on content and heavy on entertainment. It’s always a hit with both the men and women in the audience.