Biography

Jeff Molander is an authority on effective conversation enablement strategies and the founder of Communications Edge, Inc. He is a lifelong learner, coach, father, foodie, outdoorsman, and creator of the Spark Selling communication methodology, a curiosity-driven way to start and advance conversations.

Jeff is a sought-after speaker, trainer, and accomplished entrepreneur who co-founded what became the Google Affiliate Network and Perforics Inc. (a Publicis unit) in 1999. Today, he is transforming how people start conversations with those they need relationships with via digital platforms. He and his customers are addicted to innovating new ways to break through noise and engage—to get conversations started with customers.

Jeff uses proprietary success stories, occasional humor, and practical tips to cut through the hype around trends like social selling. He presents innovative ideas your audience can apply to improve performance. You’ll discover how today’s elite marketers and sellers are provoking conversations with buyers, growing in times of chaos. Jeff was first to offer a practical book for small businesses to sell using social media. He published Off the Hook Marketing: How to Make Social Media Sell for You.

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Social Selling on Steroids: Sparking customers' curiosity

We're over a decade into "Social Selling." So why do customers see everything sellers do and say as insincere ploys? Why are we so easily ignored or deleted? How can we earn attention, engagement and appointments with buyers? Jeff will show your audience a surprisingly practical answer: Sparking customers' curiosity. Discover how to speed-up prospecting by slowing down, provoking curiosity of buyers. Then connecting it to traditional selling processes. Your audience will leave this session with:
• New insight on why most sellers struggle to earn conversations with digital tools (and what to do instead)
• An effective, repeatable way to engage buyers using LinkedIn, email and voicemail
• Clear next steps to get more appointments by sparking customers' curiosity in products

The 7 Habits of Successful Social Sellers

It's a bad time to be average in sales. Earning attention and conversations with decision-makers has never been this difficult. Gone are the days of telling compelling stories or asking, "are you the appropriate person to speak with?" as a way in. Today's buyers are defensive, armed with caller ID, ad blockers and smell your commission breath from a mile away. They're expert at avoiding interruption. Jeff will show your audience a systematic way to:
• Spark curiosity in potential buyers
• Slow down, earn permission to converse first, meet later
• Focus on pulling, attracting conversations via problem solving
• Get rid of self-defeating copywriting/communication habits once and for all

Testimonials

Jeff gave my Greek sales executives clear answers—not buzzwords. He gave compelling advice to an audience demanding fresh, new thinking. Jeff's no-nonsense style challenged us to think differently about social selling. This sent sales managers back to the office with a practical, new approach to sales prospecting.
– Xenia Mantziori, Editor in Chief, Boussias Communications, Athens Greece
Insightful. Refreshing. Practical. Jeff kicked off our management team's day by provoking thought and generating discussion. He grabbed our attention and kept it by offering 'ah-ha' moments---clear examples of how leading social sellers are using tools like Facebook to sell. He prepared in advance to meet the specific needs of our audience and assured successful and meaningful time well-spent.
– Rose Mitchell, Sr. VP, Governmental Affairs, Hy-Vee, Inc.

Booksby Jeff Molander

Off The Hook Marketing: How To Make Social Media Sell For You

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Blog Posts

The Power of Optimism & Choosing to Focus Forward

Learn practical tips to cultivate optimism daily, plus insights on how optimism differs from hope and why it’s so powerful in creating meaningful connections.

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How Events Are Shaping Experiences and Exceeding Expectations

Discover how events are evolving into immersive experiences and learn how to exceed attendee expectations.

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The Power of Improvisation in an AI-Driven World

Discover the power of improvisation in an AI-driven world, enhancing adaptability, teamwork, and authentic human connection with insights from expert keynote speakers.

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What You Can Do to Overcome Your Insecurities

Discover how to overcome insecurities in leadership with insights from keynote speaker Michelle Anne Johnson, focusing on personal empowerment and success.

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How to Teach Kids Accountability So They Can Thrive in Life

Learn how to teach kids accountability and leadership through lessons on integrity and decision-making with insights from motivational speaker Rashmi Airan.

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Lessons From Disney’s Magical Customer Experience with Dennis Snow

Discover lessons from Disney's magical customer experience and how to create brand loyalty and employee engagement with leadership keynote speaker Dennis Snow.

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Blog Posts

 

The Power of Optimism & Choosing to Focus Forward

Learn practical tips to help you cultivate optimism daily, plus insights on how optimism differs...

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How Events Are Shaping Experiences and Exceeding Expectations

Events are rapidly transforming from traditional gatherings into immersive experiences that captivate attendees. https://www.youtube.com/watch?v=j7TJEdYZDgc&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm With...

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The Power of Improvisation in an AI-Driven World

Why Improvisation is Essential in a Tech-Focused Era In an era where artificial intelligence is...

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What You Can Do to Overcome Your Insecurities

Understanding Insecurities and Their Impact on Leadership https://www.youtube.com/watch?v=e9JD7cEZlfE&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm Insecurities affect how we present ourselves, especially...

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How to Teach Kids Accountability So They Can Thrive in Life

The Power of Teaching Accountability Through Leadership and Integrity https://youtu.be/Vn0nJwyDSHI As parents, we all want...

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Lessons From Disney’s Magical Customer Experience with Dennis Snow

What Makes Disney’s Customer Experience Unforgettable? https://www.youtube.com/watch?v=g09WV73f6MM&list=PLXTlGHk63lLhUq_lEU1bnM3LbQgMfwD-u Watch this week’s podcast episode here: YouTube • Spotify • Apple Podcasts • Amazon...

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