May 23, 2023
? How customers complain about your business has changed. The “guest relations” philosophy has shifted dramatically with the rise of social media. If customers aren’t happy, they won’t tell 10 people – they’ll tell millions...
September 19, 2022
? ? ????????? ????????? ????? ???????? ?????? ?? ?????? You may earn a decent salary, but does compensation equal job satisfaction? For most people, that answer is no. It’s hard to love what you do...
September 15, 2022
??????? ??? ????? ?? ?????????? ??? ! ? "Pleasure in the job puts perfection in the work." Wise words from Aristotle that still ring true. So, why do many of us still struggle to find...
September 14, 2022
? ???? ???? ???? ?? ????? ??? ???? ??? Thanks to technology, presentations are more engaging than ever before. Today, your audience can watch a presentation rich with interactive digital media that exhibits dynamic motion...
September 12, 2022
??????? ???? ?/??: ??? ???? ??? ???? ??? ✨ Photo credit: Library of Congress Sometimes we get so focused on our organization’s daily operations that we forget the vital role of a timely, clear, actionable...
August 24, 2022
????? ???? ???? ????? ???? ⚡ When award-winning filmmaker ???? ????????? bought a ’71 Volkswagen Bus out of college and set out to follow The Grateful Dead, he never imagined where his journey would take...
August 16, 2022
? ?? ???? ??????????? ??????? ?? ????????? ???? There’s a saying that your perspective will either be your prison or your passport. Being open-minded and willing to listen to the stories and opinions of others...
July 21, 2022
?️ ? ????? ?? ?????? ???? ??????? ?? ???? ?? You’ve found the “perfect” speaker for your next event… and they just bombed onstage. If your speaker misses the mark, the outcome can be disastrous...
July 13, 2022
????? ?? ?? ??? ?? ??? ???? ????, ???? ??????? ???????? ? Resistance is like a dragon that needs to be slayed! Years ago I was unsure about going out on my own and starting...
April 26, 2022
What happens when things go wrong? Do you… ? Stick to your game plan? Maintain your focus? Keep calm in the face of uncertainty A curveball can be seen as a test, a test of...
November 3, 2021
Why do employees leave a job? Not respected in the workplaceNot listened to by managementNot being groomed for increased positions and responsibilitiesNot getting the proper trainingPay was the last reason employees name as to why...
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Events are rapidly transforming from traditional gatherings into immersive experiences that captivate attendees. https://www.youtube.com/watch?v=j7TJEdYZDgc&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm With...
Read MoreWhy Improvisation is Essential in a Tech-Focused Era In an era where artificial intelligence is...
Read MoreUnderstanding Insecurities and Their Impact on Leadership https://www.youtube.com/watch?v=e9JD7cEZlfE&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm Insecurities affect how we present ourselves, especially...
Read MoreThe Power of Teaching Accountability Through Leadership and Integrity https://youtu.be/Vn0nJwyDSHI As parents, we all want...
Read MoreWhat Makes Disney’s Customer Experience Unforgettable? https://www.youtube.com/watch?v=g09WV73f6MM&list=PLXTlGHk63lLhUq_lEU1bnM3LbQgMfwD-u Watch this week’s podcast episode here: YouTube • Spotify • Apple Podcasts • Amazon...
Read MorePolitical discussions are bound to pop up at almost every turn – learn how to...
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