Rich Bracken

Whether or not you realize it, your emotional intelligence plays a huge role in your everyday life. From the moment you wake up until the moment you close your eyes at night, your EQ helps you make decisions that can make or break your day. By leveraging emotional intelligence, you take control back over your emotions,
your stress, your relationships, and your schedule to live a healthier, happier life. In this presentation, Rich will dive into the core elements of emotional intelligence that are used most frequently in your day-to-day activities and interactions.

While it would be ideal to have a glowing path from current status to ideal goal, you can create one for your organization by using three things that every leader should have: a brain, a heart and courage. Rich discusses how the classic film "The Wizard of Oz" translates into effective leadership by leveraging these three traits into goal setting and achievement for any organization, big or small. He will discuss how the lack of any of the three could derail your company's focus and success and how each can be maximized using simple daily behavior.

Giving presentations is no easy feat. Not only are you tasked with engaging and educating a crowd for up to 60 minutes, there are so many different elements that go into how impactful (or not impactful) your presentation will be. To be memorable and impactful, there are some key elements to every presentation that need to be in place. From what you say to how you say it to visual elements, Rich will share how you can wrap all of these things into one present with a proper bow on top.

Goals are ironically one of the most difficult things to attain. From individuals to companies, strategic goals, sales goals and weight loss goals, we struggle to hit the mark on what seems to be most important. It’s the reason that health clubs are packed in January and less so in February. It’s the excitement of a shiny new company initiative, only to lose momentum halfway through the quarter. This presentation will change those previous cultures by providing you and your organization with the keys to successful goal achievement. Whether it’s a short-term change or a long-term initiative, you will be positioned to be successful and maintain that success.

In an extremely competitive landscape, how can you develop a strategy of differentiation without battling it out on cost? You deliver an ideal client experience. With the creation of the ultimate client experience, you can separate yourself from the log jam of competitors while also creating a roster of clients who will sing your praises in the marketplace. Through this enhancement, you will also create a culture of pride and positivity in your firm. In this presentation, Rich will walk the audience through the identification of current status vs. ideal
status of your client experience and how to implement internal strategies to build a new culture of excellence.