We’re living in an Experience Economy. Customer experience, or CX, drives over two-thirds of customer loyalty; that’s more than brand and price combined. This keynote shows why every member of a team is in the Experience Department and offers a memorable, proven five-step framework to attract — and keep! — superfan customers.
AUDIENCE TAKEAWAYS:
- Why the best marketing on the planet doesn’t cost anything
- How to consistently elevate ordinary customer moments into extraordinary ones
- Why superfans are the key to thriving businesses now and in the future
It’s not a matter of if your customers’ expectations will demand more generative AI solutions for CX, but when and how. In this interactive and eye-opening keynote packed with case studies and hyper-actionable tips, Brittany sheds light on how AI will (and won’t) fundamentally transform customer, employee, and executive experience.
AUDIENCE TAKEAWAYS:
- How to use AI to enable hyper-personalized interactions for their customers immediately
- Which tasks they should never perform again without AI, period
- How to use AI to better predict customer and employee needs and behaviors
Why should your prospects choose your choice over every other available option? If you can’t answer that question clearly and confidently, prospective customers definitely won’t be able to. Brittany talks closing deals with Walmart, Disney, Dolly Parton, and many more to help sales professionals answer a potentially-billion-dollar question: Why do you deserve superfans?
AUDIENCE TAKEAWAYS:
- Why the most effective sales tool in human history has worked for millennia
- How to make commodity factors like pricing and timing much less relevant to customers
- What to change today to immediately improve sales performance
🎧 In this special podcast, we reflect on five life-changing lessons from recording 100 episodes, with insights from keynote speakers and event professionals.
Read MoreOn International Men's Day, we celebrate men’s contributions and tackle the challenges they face through the lens of six defining health pillars.
Read MoreExplore insights from relationship keynote speaker Dr. John Gray on navigating romantic relationships, evolving roles, and fostering intimacy.
Read MoreLearn to identify insights on forecasting future trends in AI, economy, and business with futurist keynote speaker Andrew Busch.
Read MoreLearn insights on powerful mindset coaching techniques to help you stay motivated and reach your goals with high-performance keynote speaker Emma Doyle
Read MoreOn Veterans Day, let's proudly unite in our deep respect for those who served and continue to serve fearlessly and faithfully to protect our freedom.
Read MoreWe’ll connect so we understand your needs to curate a selection of great speakers.
We’ll manage all the details so you will be confident with your choice.
Inform & educate your participants to ideas that transform their work & personal life.
How Creating a Podcast Can Transform Your Perspective in Life What if the simplest conversations...
Read MoreOn International Men's Day, we celebrate their contributions and tackle the challenges they face through...
Read MoreNavigating the Balance of Independence and Intimacy in Relationships https://www.youtube.com/watch?v=-6UMV6IqJXY&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm Why does it sometimes feel...
Read MoreLearn to identify insights on forecasting future trends in AI, economy, and business with futurist...
Read MoreTransform Your Goals into Achievements with Mindset Coaching https://www.youtube.com/watch?v=z8RsZQyMSvI&list=PLXTlGHk63lLgbS8LN-PENXDzwMdqWAnOm Struggling to find the motivation to...
Read MoreLet's be honest. Politics divides us as a nation daily. However, on this Veterans Day,...
Read More