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Biography

Jeffrey Gitomer is a creative, edgy writer and speaker with world-renowned expertise in sales, customer loyalty, and personal development. His presentations, seminars and keynote addresses are funny, insightful, and in your face. Real world. Off the wall. On the money. Gitomer gives audiences information that they can take out in the street one minute after the seminar is over and turn it into money. He’s an experienced and expert salesman.

Speaking and training coast-to-coast more than 150 times a year, Gitomer provides answers, informs, challenges and entertains sales forces and customer service departments for companies like Sprint, Sony, Northwestern Mutual Life, Inc. Magazine, XEROX, Time Warner Cable, Deloitte & Touche, Federal Express, and Milliken.

Gitomer’s seminars and workshops focus on self-evaluation in each area of training. The attendee learns to change listening and learning habits from the traditional “I know that” to the 21st century strategy, “How good am I at that?” Each participant walks away with new understanding and an individualized game plan for action (and success).

Jeffrey Gitomer is the author of New York Times Best Seller The Sales Bible and Customer Satisfaction is Worthless – Customer Loyalty is Priceless. Gitomer’s latest book, The Patterson Principles of Selling was released in the spring of 2004 and is already a #1 Best Seller on Amazon.com. The Little Red Book of Selling was released in fall of 2004. Jeffrey’s books have sold more than 500,000 copies worldwide.

His syndicated column Sales Moves appears in more than 95 business newspapers, and is read by more than 4 million people every week.

Jeffrey is the host of Selling Power Live audio magazine, distributed to over 10,000 subscribers worldwide.

His three WOW websites get as many as 5,000 hits a day from readers and seminar attendees. His state of the art web-presence and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.

He created the world’s first customized sales assessment. Renamed a “successment”, this amazing sales tool will not only judge your selling skill level in twelve critical areas of sales knowledge, it will give you a diagnostic report that includes 50 mini sales lessons as it rates your sales abilities, and explains your customized opportunities for sales knowledge growth. Aptly named KnowSuccess — the company’s mission is: You can’t know success until you know yourself.

In 1997, Jeffrey was awarded the designation Certified Speaking Professional (CSP) by the National Speakers Association. The CSP award has been given less than 500 times in the past 25 years.

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Speech TopicsExpand each topic to learn more

Customer Satisfaction is Worthless ... Customer Loyalty is Priceless

This speaker tailors this topic for each event. Please let us know if you'd like us to source a topic description.

Sales Training

This speaker tailors this topic for each event. Please let us know if you'd like us to source a topic description.

Sales Assessment

This speaker tailors this topic for each event. Please let us know if you'd like us to source a topic description.

Testimonials

Jeffrey is a great example to follow for any professional speakers. He is such an inspiration. He is a master at talking ACTION. His books are awesome and he has great content in all his presentations. His style is very funny and always direct to the point. I highly recommend Jeffrey's work for anyone who want to improve their sales and the quality of their life.
– ResultAction inc. - Aug 06 2011
"Wow" is Jeffrey's value message and it never goes out of style. He speaks from his heart with a passion for teachable salesmen. If you're willing to learn he fills your bucket. He makes walks to room connecting with everyone and deliberately makes I contact with many. Uses humor to deliver the "punch" without bruising the ego.
–
People left the meeting ready to tear doors off, and this momentum has kicked off our 2008 season with a bang!
– Alex Vetter, Vice President of Sales, Cars.com,

Booksby Jeffrey Gitomer

Go Live

Go Live

Get Shit Done

Get Shit Done

Sales Manifesto

Sales Manifesto

For Meeting Planners

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Blog Posts

Self-Talk Only Works Under Pressure If It’s Rooted in Reality

Self-Talk Only Works Under Pressure If It’s Rooted in Reality

Self-talk only works if you have lived it. Dr. Jannell MacAulay explains why credible self-talk beats generic positivity under pressure.

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Team Culture Beats Raw Talent Every Time, with David Burkus

Team Culture Beats Raw Talent Every Time, with David Burkus

Team culture always beat raw talent. David Burkus explains the trust loop, real listening, and why a toxic high performer hurts every team.

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Disability at Work Is Easy When Access Is Built In From the Start

Disability at Work Is Easy When Access Is Built In From the Start

Disability inclusion works best when access is built in, not requested. Explore how design, not exceptions, makes work ordinary for everyone.

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Culture vs. Leadership: Which One Is Actually Driving Your Team?

Culture vs. Leadership: Which One Is Actually Driving Your Team?

Is company culture really the problem, or is it leadership? Chris Dyer says most culture issues start at the top.

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Your Career Path Doesn’t Have to Be a Straight Line

Your Career Path Doesn’t Have to Be a Straight Line

Melissa Proctor's career went up, sideways, and back again. See how her jungle gym path shaped the way she leads.

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How to Master AI to Deliver High-Value Results with Sam Richter

How to Master AI to Deliver High-Value Results with Sam Richter

Learn how to master AI and deliver high-value results. Sam Richter explains where AI ends and human judgment begins.

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Leading Through Uncertainty Starts With One Forward Step at a Time

Leading Through Uncertainty Starts With One Forward Step at a Time

Leading through uncertainty does not require the whole path. A story of loss, a marker, and the next step that keeps leaders moving.

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Leadership Lessons From a Futurist on Hope and Resilient Teams

Leadership Lessons From a Futurist on Hope and Resilient Teams

Leadership feels heavier right now. Almost every leader I talk with says some version of the same thing. The pace is faster, the news is louder, and the people they lead are tired. Many of...

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