Sarita Maybin

Learn how to transform uncomfortable conversations into constructive communication in this upbeat presentation based on Sarita Maybin’s new book Say What You Mean in a Nice Way. Take away real solutions for communicating with compassion, kindness and civility—in person and online. Gain fresh insights on how to say what you mean and mean what you say in a nice way.

Presentation highlights include:
- How to communicate with C.A.R.E. to create positive results
- You’re Not the Boss of Me – How to gain cooperation when you’re not in charge
- Do You Play Nicely? How to lead, follow or get out of the way
- How to navigate dialogue dilemmas when communicating online
- Are you a L.I.A.R.? – Four behaviors that make or break relationships

We’ve all been told “If you can’t say something nice, don’t say anything at all.” This high energy presentation based on Sarita’s book provides practical approaches and positive phrases for those times when you need to say something NOT so nice. Learn how to have difficult conversations and to constructively clue someone in, deflect the negative comment of a well-meaning friend, or let a business colleague know what he or she is doing drives you crazy — without destroying the relationship.

This presentation will provide answers to such questions as:
- How do I know if I should confront a situation or just let it go?
- How can I soften the sting when giving negative feedback or bad news?
- What should I do if someone asks my opinion and I have nothing good to say?
- How do I tell my boss a thing or two without appearing ugly or insubordinate?
- What’s the best way to respond to nasty comments like “that’s a dumb idea,” “I knew you couldn’t do it” or “what were you thinking?”

The ability to stay positive and productive in the face of change, challenges and uncertain times is essential for career success. In this interactive presentation, you will learn how to stay motivated, respond to workplace challenges and rekindle passion for your career.

Presentation highlights include:
- Seven steps for thriving on change
- How to cope with workplace situations that are beyond your control
- Twelve motivators that can keep you motivated at work
- Five ways to rekindle passion for your career
- How to communicate concerns in a way that will get the results you desire
- How to effectively protect yourself from the negativity of others
- How to use your “resiliency resources” to bounce back from adversity

In this interactive presentation, you will learn how to communicate in a way that gets your ideas heard and encourages the cooperation of others. Sarita will also share her Top Ten Positive Communication Phrases and her two “green jello” principles of conflict resolution.

Presentation highlights include:
- Find out what your body language is saying
- How to overcome barriers to listening
- How to receive feedback without getting defensive
- Do’s and Don’ts of Giving Constructive Criticism
- Sarita’s Top Ten Positive Communication Phrases
- Three-Step Communication Model
- Sarita’s “green jello” principles of conflict resolution

From Facebook to email and texting, technology has taken over as the primary means of communication. Yet conversations are still a crucial part of relationship-building, both professionally and personally. This upbeat presentation will provide real-life strategies for maintaining “high-touch” relationships while taking advantage of the innovations of “high-tech” times.

Presentation highlights include:
- How to compose reader-friendly emails that cause people to respond
- Strategies for creating “community” among your eNewsletter readers
- High-Tech Checklist: Find out whether your cell phone behavior is respectful or rude
- 3 clues that you should choose to call rather than email or text
- How to make the most of networking at the “virtual water cooler”
- Text Talk: Cracking the code of cross-generational communication
- Sarita’s Survey: What the tech-savvy suggest for staying connected