Biography

Chris Voss has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.

During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.

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Videos

CHRIS VOSS - MASTERING THE ART OF NEGOTIATION - Part 1/2 | London Real

Chris Voss Reveals Negotiation SECRETS From His Best Seller

How I build TRUST in Negotiations

How to get 5X YES in Negotiation

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Speech TopicsExpand each topic to learn more

Tactical Empathy: Negotiation Secrets from an FBI Negotiator

Inspired by his Wall Street Journal bestselling book Never Split the Difference, FBI hostage negotiator CHRIS VOSS shares one of the most powerful tools for successful negotiation: tactical empathy. In this riveting program, he shares how empathizing with the ‘other side’ can lead to true collaboration and a win-win solution in business and in life.

Communication Skills & Strategies to Get What You Want

Former FBI lead hostage negotiator CHRIS VOSS delivers high-powered communication skills and strategies in this motivational talk. A dynamic speaker, Voss debunks the myths of negotiation, sharing actionable takeaways and game-changing insights, inspiring audiences to approach negotiation conversations in an entirely new way and get more of what they want out of life.

Booksby Chris Voss

Never Split the Difference: Negotiating As If Your Life Depended On It

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Blog Posts

Confidence Without Vulnerability Creates Teams That Never Improve

Can ego and vulnerability coexist in teams that actually win? Most leaders think they have to choose. Either you build confident people who believe they're excellent, or you create humble people who accept feedback. Either...

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Champion Mindset Starts Where Talent Ends and Work Begins

What if the champion mindset you're chasing has nothing to do with talent? You can hire the best sleep coach, the best nutritionist, and the best trainers. But what makes you want them in the...

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Inspiration Starts When You Start Nurturing Genuine Connections

What if the inspiration your team desperately needs isn't something you can give them? I've watched countless leaders invest in motivation programs, bring in outside experts, and launch initiative after initiative, trying to inspire their...

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Brand Leadership Secrets That Transform Culture and Drive Business Success

What if I told you that your brand isn't what you say it is—it's what your employees experience every single day? Most leaders treat brand as a marketing exercise, something that lives in decks and...

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AI Guardrails Guidance Leaders Actually Need Before Scaling Technology

Can you afford to trust what looks credible anymore? In early 2024, an employee at the Hong Kong office of engineering firm Arup joined what appeared to be a routine internal video call. Familiar faces...

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Storytelling Expert Bruce Turkel Reveals Why Your Events Fail to Connect

Why do some speakers make a room of 500 people feel like a one-on-one conversation? I've watched countless events where audiences sit politely through presentation after presentation, checking their phones and waiting for the break....

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