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Biography

Chris Voss has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.

During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.

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Videos

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Tactical Empathy: Negotiation Secrets from an FBI Negotiator

Inspired by his Wall Street Journal bestselling book Never Split the Difference, FBI hostage negotiator CHRIS VOSS shares one of the most powerful tools for successful negotiation: tactical empathy. In this riveting program, he shares how empathizing with the ‘other side’ can lead to true collaboration and a win-win solution in business and in life.

Communication Skills & Strategies to Get What You Want

Former FBI lead hostage negotiator CHRIS VOSS delivers high-powered communication skills and strategies in this motivational talk. A dynamic speaker, Voss debunks the myths of negotiation, sharing actionable takeaways and game-changing insights, inspiring audiences to approach negotiation conversations in an entirely new way and get more of what they want out of life.

Booksby Chris Voss

Never Split the Difference: Negotiating As If Your Life Depended On It

Never Split the Difference: Negotiating As If Your Life Depended On It

For Meeting Planners

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Blog Posts

Your Career Could Show Up Where You Least Expect It with Melissa Proctor

Your Career Could Show Up Where You Least Expect It with Melissa Proctor

Melissa Proctor's career took her from NBA ball girl to CMO. Here's what her path teaches us about growth, leadership, and career choices.

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Negotiation Is the Most Analog Skill Leaders Can’t Outsource

Negotiation Is the Most Analog Skill Leaders Can’t Outsource

Negotiation is still a human skill. Here's why the most analog part of work matters more as AI takes over the rest.

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Why High Performers Fall Into the When-Then Trap (and How to Escape It)

Why High Performers Fall Into the When-Then Trap (and How to Escape It)

High performers often delay their own well-being for "someday." Dr. Robyne Hanley-Dafoe explains why, and what to do instead.

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Business Culture Is Built in Small Moments, with Chris Dyer

Chris Dyer explains how everyday leadership moments shape business culture, trust, and whether employees choose to stay.

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25th Anniversary of 9/11

25th Anniversary of 9/11

Twenty-five years is a strange distance. It’s long enough for 9/11 to start sounding like history to people who weren’t alive for it, and close enough that many of us can still say exactly where...

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Why Remote Work Is Quietly Breaking Your Team’s Ability to Innovate

Shawn Kanungo explains why remote work quietly damages innovation, even when it boosts individual productivity. Here's the real cost.

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Networking Redefined: Eat, Drink, and Succeed, with Laura Schwartz

Networking Redefined: Eat, Drink, and Succeed, with Laura Schwartz

Laura Schwartz reveals what real networking looks like: service, presence, and community over status and self-interest.

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Toxic Workplace Culture Starts Quietly and Grows in Silence

Toxic Workplace Culture Starts Quietly and Grows in Silence

A toxic workplace rarely starts with cruelty. It starts with silence. Here's how leaders can spot it early and build real trust instead.

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