Biography

Jeffrey Gitomer is a creative, edgy writer and speaker with world-renowned expertise in sales, customer loyalty, and personal development. His presentations, seminars and keynote addresses are funny, insightful, and in your face. Real world. Off the wall. On the money. Gitomer gives audiences information that they can take out in the street one minute after the seminar is over and turn it into money. He’s an experienced and expert salesman.

Speaking and training coast-to-coast more than 150 times a year, Gitomer provides answers, informs, challenges and entertains sales forces and customer service departments for companies like Sprint, Sony, Northwestern Mutual Life, Inc. Magazine, XEROX, Time Warner Cable, Deloitte & Touche, Federal Express, and Milliken.

Gitomer’s seminars and workshops focus on self-evaluation in each area of training. The attendee learns to change listening and learning habits from the traditional “I know that” to the 21st century strategy, “How good am I at that?” Each participant walks away with new understanding and an individualized game plan for action (and success).

Jeffrey Gitomer is the author of New York Times Best Seller The Sales Bible and Customer Satisfaction is Worthless – Customer Loyalty is Priceless. Gitomer’s latest book, The Patterson Principles of Selling was released in the spring of 2004 and is already a #1 Best Seller on Amazon.com. The Little Red Book of Selling was released in fall of 2004. Jeffrey’s books have sold more than 500,000 copies worldwide.

His syndicated column Sales Moves appears in more than 95 business newspapers, and is read by more than 4 million people every week.

Jeffrey is the host of Selling Power Live audio magazine, distributed to over 10,000 subscribers worldwide.

His three WOW websites get as many as 5,000 hits a day from readers and seminar attendees. His state of the art web-presence and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.

He created the world’s first customized sales assessment. Renamed a “successment”, this amazing sales tool will not only judge your selling skill level in twelve critical areas of sales knowledge, it will give you a diagnostic report that includes 50 mini sales lessons as it rates your sales abilities, and explains your customized opportunities for sales knowledge growth. Aptly named KnowSuccess — the company’s mission is: You can’t know success until you know yourself.

In 1997, Jeffrey was awarded the designation Certified Speaking Professional (CSP) by the National Speakers Association. The CSP award has been given less than 500 times in the past 25 years.

 

 

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Customer Satisfaction is Worthless ... Customer Loyalty is Priceless

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Sales Training

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Sales Assessment

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Booksby Jeffrey Gitomer

Go Live

Get Shit Done

Sales Manifesto

For Meeting Planners

Blog Posts

How a Simple Apology Can Spark Healing and Mental Health Conversations

Learn how a heartfelt apology shared by Johnny Crowder can help you break stigma and ignite life-changing conversations about mental health and self-compassion.

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An Astronaut’s Guide on Leadership and Innovation Lessons on Earth

Explore how former NASA astronaut Dr. Leroy Chiao’s experiences in space unlock insights on leadership, innovation, and resilience for teams on Earth.

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The Future of Event Keynotes: Personalization, AI, and Interactive Storytelling

Find out how event personalization, AI-driven insights, and interactive storytelling are revolutionizing keynote speeches with business futurist Greg Verdino.

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The Power of Play: Why Entertainment Is Essential for Engagement

“Entertainment is the emotional glue that connects people to ideas.”—Robert McKee, storytelling expert There’s a shift that happens the moment someone laughs. Shoulders loosen. The room lightens. The noise of the outside world fades just...

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Designing Events That Spark Lasting Connections

Discover Wendy Porter’s proven WPE Planning Process for crafting live, virtual, and hybrid events that foster genuine connections, boost engagement, and drive ROI.

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The Best Diversity and Inclusion Speakers

Why are diversity and inclusion speakers some of the most transformative voices on stage? Because inclusion is no longer a box to check; it’s a culture to create. From boardrooms to classrooms, arenas to virtual...

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Blog Posts

 

How a Simple Apology Can Spark Healing and Mental Health Conversations

Imagine if a single, mental health–focused apology could dismantle stigma, validate someone’s pain, and launch...

Read More

An Astronaut’s Guide on Leadership and Innovation Lessons on Earth

In the boundless vacuum of space, leaders face challenges that dwarf anything encountered on Earth....

Read More

The Future of Event Keynotes: Personalization, AI, and Interactive Storytelling

Imagine a keynote at your next event that feels designed just for your audience—where every...

Read More

The Power of Play: Why Entertainment Is Essential for Engagement

“Entertainment is the emotional glue that connects people to ideas.”—Robert McKee, storytelling expert There’s a...

Read More

Designing Events That Spark Lasting Connections

Imagine stepping into an event where every detail is designed to foster genuine human connection—from...

Read More

The Best Diversity and Inclusion Speakers

Why are diversity and inclusion speakers some of the most transformative voices on stage? Because...

Read More