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Biography

Over the last 20 years, Kai has been the host and senior editor of Marketplace, the most popular program on business and the economy – radio or television, commercial or public broadcasting – in the country. He also co-hosts the podcast Make Me Smart.

Kai won an Emmy Award in 2012 for Outstanding Investigative Journalism on a PBS Frontline documentary about money in politics entitled Big Sky, Big Money. His written work has been featured in The New York Times and The Atlantic. He is frequently called on as an event and panel moderator at such conferences as the Aspen Ideas Festival, Atlantic Ideas, Fortune Brainstorm, and Fast Company Innovation. Kai also speaks regularly with policymakers, including the Federal Reserve Chair, the Secretary of the Treasury, and the Director of the White House National Economic Council. He interviewed President Obama twice in the Oval Office and once on a folding chair in the middle of the Nevada desert. 

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Blog Posts

Real Productivity Is About Deciding What Not to Finish Before Year-End

Real Productivity Is About Deciding What Not to Finish Before Year-End

Real year-end productivity means finishing fewer things well rather than everything done. Here is how to choose what deserves your time before December 31.

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What is Psychological Flexibility and Why Leaders Need It Before a Crisis Hits

What is Psychological Flexibility and Why Leaders Need It Before a Crisis Hits

Psychological flexibility keeps leaders steady in a crisis. Dr. Jannell MacAulay shares what the cockpit teaches about calm under pressure.

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Workplace Communication Patterns That Are Costing You More Than You Think

Workplace Communication Patterns That Are Costing You More Than You Think

Melina Palmer explains how poor communication quietly creates friction that costs businesses trust, sales, and loyalty.

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Customer Service Strategies That Actually Work in the Real World

Customer Service Strategies That Actually Work in the Real World

Brad Cleveland breaks down why good customer service is hard work in disguise, and what it takes to get it right in the AI era.

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Resilience Is a Cultural Contingency Plan, Not a Personal Trait

Resilience Is a Cultural Contingency Plan, Not a Personal Trait

Every event planner knows the moment when resilience stops being a theory. At 7:12 a.m., the group chat lights up. The keynote’s flight is delayed. The ballroom doors open in 48 minutes. The sponsor wants...

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Values in Business: Why Living Them Matters More Than Posting About Them

Values in Business: Why Living Them Matters More Than Posting About Them

Are your values just posted on the wall? Keynote speaker McKain explains why living your values, not displaying them, is what keeps customers loyal.

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Why Curiosity Is the Secret to Real Growth in Business and Life

Why Curiosity Is the Secret to Real Growth in Business and Life

Discover why curiosity, not busyness, drives real growth. Diana Kander explains how a weekly reset builds curiosity into business and life.

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Your Career Could Show Up Where You Least Expect It with Melissa Proctor

Your Career Could Show Up Where You Least Expect It with Melissa Proctor

Melissa Proctor's career took her from NBA ball girl to CMO. Here's what her path teaches us about growth, leadership, and career choices.

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