May 25, 2021Purposeful Empathy: What Does it Mean?

“We’re in the PEOPLE BUSINESS.” What does that even mean? Listen as The Keynote Curator’s Seth Dechtman and business performance expert Scott Greenberg discuss the answer to this question and ways in which service providers can connect with clients at a much deeper level.

Request availability: https://thekeynotecurators.com/speaker/scott-greenberg/

Tags: business, business plan, client emotions, client relationship management, communication skills, connect with clients, customer service, dealing with clients, dealing with difficult customers, dealing with difficult customers training, emotional intelligence, emotional intelligence 2.0, Empathy, empathy vs sympathy, entrepreneur, financial service, how to deal with difficult customers, people business, performance expert, purposeful empathy, scott greenberg, what is empathy