Biography

Phil Jones thinks and acts differently. His precise insights around communication, added to a proven personal pedigree of peak performance and a richness of real-world experience mean that Phil is the kind of thought-leader whose counsel is sought by other thought-leaders.

He believes with passion that the answer to increased success, in every area of life, is to ask better questions, focus on quality of conversation as well as quantity and that quite often, the difference between you, and all the others, is knowing exactly what to say, when to say it, and how to make more of your conversations count.

Entering the world of business at the tender age of 14, with nothing more than a bucket and sponge, he went from single-handedly washing cars on weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15.

His early career was dynamic and challenging including leading experienced teams of sales professionals through his early twenties, as well as guiding Premier League Football Clubs to maximize sponsorships and licensing agreements, in addition to helping grow an independent real estate business to a revenue in excess of over $240m with a sales team of just five.

After several years of being one of the most in-demand young sales leaders in the UK, Phil decided it was time to dedicate his future to helping others to succeed. Ever the entrepreneur, Phil started his training and consulting business from scratch in 2008 and has grown a deep body of work that showcases his core belief that changing your words can truly change your world.

Best known for his international bestselling book, Exactly What to Say – The Magic Words for Influence and Impact and his vast experience as a professional speaker at conferences and events, what is often overlooked is the strategic intellect he provides behind the scenes for some of the world’s biggest brands to understand their critical conversations and the success language required to maximize their effectiveness.

To date, more than 800 different industries, across 59 countries and 5 continents have benefitted from his input. Trusted by dynamic and aspiring leaders in Healthcare, Real Estate, Automotive, Financial Services, SaaS, Home Improvement, Retail and many more – Phil is the kind of expert that achieves his success through the people he supports and adores seeing other people shine.

A few noteworthy accolades include:

  • An entrepreneurial success story and founder of five multi-million dollar companies
  • President of Orange and Gray – A market leading communications agency
  • Strategic Advisor to pioneering leaders of the world’s biggest brands
  • Youngest ever winner of the British Excellence of Sales and Marketing Award
  • One of less than 200 living members of the National Speakers Association Hall of Fame
  • Innovator of the highly coveted “How to Persuade” audible production
  • Creator of the most listened to non-fiction book of all time
  • Author of 7 bestselling business books and one gorgeous children’s book

His mission is simple. To help great people, get better. Because a relentless focus on get-ting better means that better soon beats the current best.

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Exactly What to Say – The Magic Words for Influence and Impact

Quite often, the difference between success and failure in business can be pinpointed to the compounded impact of your conversations. Words matter and understanding how you can use language to control a conversation is certain to provide you a fair advantage in your challenging marketplace.

Whether you are looking to lead your team, are in a sales conversation with a client, or negotiating with a supplier – knowing the right things to say, in the right way and at the right time is certain to have an instant positive outcome on your results.

This thought-provoking session will have you enthralled from the very start as you discover the power that language has over the subconscious brain, gain practical examples that you can apply instantly and learn how the “Magic Words” from Phil’s best-selling book, EXACTLY What To Say, are applied to your specific business-critical situations.

This session delivers immediate actionable outcomes, where you can expect to be keen to work on your new word choices as early as the next break that follows!

EXACTLY Right For: sales, leadership, client-facing team members

EXACTLY What To Say - Lead, Inspire and Motivate others

Being the person in charge is a HUGE responsibility. The second you become responsible for creating success through the efforts and contributions of others, the game is changed. Your individual ability becomes less of an asset and your ability to enable the brilliance in others becomes your new measure for success.

Unleashing the potential in your team is realized by having high levels of confidence and competence in hundreds of key conversations with the people that you lead.

Learn the secret language from a master of influence and become instantly empowered to have more control over your mission critical moments.

Questions create Conversations
Conversations develop Relationships
Relationships enable Opportunities
Opportunities lead to Action
If you want to change the actions and behavior of your team then learn how Phil’s “Magic Words” can be used in your daily efforts.

EXACTLY Right For: leadership, sales leaders, managers

EXACTLY What To Say - Navigate Change

With the wealth of disruption across countless industries, it is imperative that organizations and individuals quickly adapt to these changes.

Navigating change requires you to inspire and empower people to see things differently, act in different ways and create different results.

Creating the positive change you are looking for is directly correlated to the quantity of quality conversations that you have with your key people - this session is the perfect catalyst to create EXACTLY that.

Watch Phil reframe everyone’s perspective on their current situation, deliver the skills they need to have important conversations, with the influence required to be the change you are looking for.

When you change your WORDS, you can change your WORLD.

EXACTLY Right For: companies undergoing massive change

EXACTLY What To Say - Win More Business

Could it be possible that the biggest reason that you are not achieving your potential is because there are multiple moments in which you do not know EXACTLY what to say, when to say it and how to make it count?

Let’s face it, not having the right words at the right time could be the very reason that potential customers are choosing someone other than you as opposed to seeing the true value that you could deliver.

The reality of modern business is that many of your competitors are winning business from you. It’s not because they are better than you, it’s because they are telling a better story.

Learn the real value of your words and discover dozens of simple changes and key phrases that will allow you to control more conversations, reframe what others see and unlock the power of communication to the subconscious brain of your customers.

EXACTLY Right For: companies looking for massive business growth

Testimonials

Phil is a true expert in the field of sales, sales management and motivation. Phil can demonstrate what he teaches so effectively that people actually get it. There are many that are very good in training on sales, sales management, and success principles; but few can do it in a way that the learner can easily apply what they have learned. Its hard to describe, but Phil is able to teach and demonstrate in a way where it just clicks. Simply put Phil Jones is very, very impressive.
– Dustin Hansen - InXpress Americas
You were an absolute JOY to work with and I can’t tell you how amazing the feedback has been. Truly incredible presentation. I should start sending you all the “implementation” I have received in emails from colleagues and other Buds. The material covered and takeaways were invaluable!!!
– Jillian Blumberg - Curaytor
Phil has never failed to impress the audience with his interesting presentation style, vivid examples and case studies and instant motivation to everybody in the room!
– Marija Solevska - Smart Events
You have helped shape the colleagues of Citizens Bank to have a more thoughtful approach and to think from the customers' point of view. As a leader in the organization I value that more than anything and I humbly thank you for everything you’ve done for us and the impact it has had on our relationship with our customers. By the way, we have a customer experience score of 96% in the middle of a pandemic and I think it’s fair to say you absolutely had something to do with that! Thank You.
– James P. Cohill Jr., Senior Vice President, Citizens Bank
Phil kept our entire audience on the edge of their seats for more than an hour. He is not only a masterful storyteller and coach, but he spent time with us to genuinely learn our business. His presentation was tailored on spot to our industry, the experiences that our sellers were facing, and our selling propositions. It was exciting to work with someone who is dedicated to his craft to personalize his message so that every person in the audience walked away with pages of notes, and a feeling that Phil was speaking directly to them. Weeks after our sales kickoff, we are still receiving notes from sellers thanking us for having Phil coach them and sharing with us the difference that he has already made in their sales career.
– Meg Swanson, Chief Marketing Officer, Accruent
You were an absolute JOY to work with and I can’t tell you how amazing the feedback has been. Truly incredible presentation. I should start sending you all the “implementation” I have received in emails from colleagues and other Buds. The material covered and takeaways were invaluable!!!
– Jillian Blumberg, Curaytor

Booksby Phil Jones

Exactly What To Say

Exactly Where To Start

Exactly How To Sell

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