Understanding Your Client’s Needs: Feelings vs. Having Scott Greenberg and Seth Dechtman discuss how, even in the numbers-based financial sector, there’s an opportunity to serve people at a high level with greater emphasis on elevating emotions.

Too many businesses focus so much on delivering products and services that they forget about the human elements of the transaction. However, what the client gets is less important than how the client feels. In this video clip, Scott Greenberg and Seth Dechtman discuss how, even in the numbers-based financial sector, there’s an opportunity to serve people at a high level with greater emphasis on elevating emotions.

Request availability: http://thekeynotecurators.com/speakers/scott-greenberg

Tags: advertisement, b2b sales, b2b sales cold calling, businesses, clients, dealing with clients, dealing with money, feelings, financial advisor, financial advisor advice, financial education, financial education 3, financial freedom, financial independence, financial independence motivation, financial management, financial sector, having, managing money, Mental Health, money, money advice, money advice 2021, sales, sales training, scott greenberg, seth dechtman, understand your clients, understanding your clients

Discover More Insights

Event Planning AI Revolution Transforms How Professionals Create Seamless...
August 11, 2025

Persuasion Without Pressure: Why Service-Based Influence Wins Every Time
August 9, 2025

Team Energy Solutions That Transform Workplace Culture with Judi...
August 7, 2025

How Event Professionals Can Recover from Burnout Without Sacrificing...
August 5, 2025

Why Human Connection Drives Real Change
August 4, 2025

AI Strategies to Increase Productivity According to Lisa Bodell
August 1, 2025

How Mentalist Christophe Fox Transforms Keynote Speakers and Meeting...
July 31, 2025